Our Privacy policy

SyncSquirrel understands your concern that the information you provide us be kept private to a satisfactory level. As such, we have provided this policy which makes publicly available our data management practices.

Please review this document so that you have an understanding of how we collect and use the data you provide. If you have any questions or comments regarding this policy, feel free to Contact us Please know that we are committed to providing the best business relationship possible and are serious about keeping your data private.

Notes on the policy

Please note that this policy complements, but does not supersede, the separate Terms and Conditions which legally govern use of this website. If there is a circumstance in which the two documents conflict, Terms and Conditions shall take precedence over this policy.SyncSquirrel is a corporation headquartered in London, UK. As such, the Terms and Conditions and this privacy policy are subject to the applicable laws of the United Kingdom of Great Britain and Northern Ireland. Any claim or proceeding arising under or otherwise concerning the Terms and Conditions or this privacy policy shall be conducted in the United Kingdom.

Where this policy is applicable

This policy is applicable to any data collected by SyncSquirrel.com or by an SyncSquirrel employee for storage in SyncSquirrel's internal database. In order to conduct certain business transactions, SyncSquirrel may share personal information with 3rd parties. Any information under the domain of a 3rd party is bound by that party's privacy policy. While we won't knowingly share your information with a party that will compromise your privacy, we can not be held responsible for a 3rd party's management of your data. For more information, please review the section labeled '3rd party sharing.'

Understanding what we collect

SyncSquirrel collects three types of information. The first type consists of technical data, and is recorded each time you visit a page on the website. This type of information is described further in 'Background information'.The second type of information consists of data you explicitly provides SyncSquirrel, and is used to conduct business and to provide full access to the features of this website. Such information is collected when you register with the website. Upon registering, you will have access to advanced search features, lightboxes, comp and high res downloads, and online purchasing capabilities. Registration is required to protect our and our content provider's intellectual property. This type of information is described further in 'Explicit information.'The third type of information pertains to your website preferences, and is stored on your computer in the form of a cookie. Cookies are not personally identifiable. This type of information is described further in 'Cookies.'

Background information

Upon each page visit, our website automatically records the time of visit, the address of the page visited, your I.P. address, your browser and operating system type, and any error messages you received while accessing the page. This data is recorded regardless of whether or not you registered or have cookies enabled.We use background information purely for technical purposes. It helps us conduct website maintenance and allows us to troubleshoot technical problems. This information is not combined with any other forms of information we collect nor is it scanned to provide trend or demographic information.Please know that your I.P. address can be traced to identify your Internet Service Provider (ISP) and possibly your computer. An I.P. address is a series of digits like a telephone number which is used to route data on the Internet, and nearly every commercial website records it when you visit. We will never use your I.P. address for tracing purposes, and we utilise industry standard data protection technologies to ensure our logs are safeguarded. However, we do not guarantee that our logs are 100% secure from unauthorised access, as perfect security on the Internet does not exist.Furthermore, SyncSquirrel is under obligation to provide law enforcement agencies with copies of its website logs if subpoenaed to do so or when we, in good faith, believe it necessary in order to resolve legal matters. Please know that these agencies may use your I.P. address for tracing purposes.

Explicit Information

Explicit Information is collected during the registration process and consists of information you explicitly provide SyncSquirrel in order to conduct business with the company and to access the advanced features of the website. In order to register, we require that you provide the following information: Name (including salutation, first name, and last name,) company name, address (including street address, city, state, zip/postal code, and country,) telephone, e-mail address, job title, and company type. We also ask for a user name which you may use to log-in to the website in the future. You can provide your own user name or accept the default entry which is your e-mail address.In addition to the required information, we also ask for your middle initial (if applicable,) telephone extension number (if applicable,) business type, company type, and market sector. This optional information can further help us contact you, and it provides us with better demographic information which we can use to enhance our products and services.In addition to the explicit information you provide during registration, we also keep track of your lightboxes, request history, download history, and purchase history. This data is recorded automatically as you utilise these features on the website. Please note that lightboxes, downloading, and purchasing capabilities are only available to registered users in order to protect our and our content providers' intellectual property.Explicit Information is stored in our internal database system, which is accessed by our sales, accounting, and information systems staff. Only our information systems staff has complete access to all the information, and we vouch that all of our employees handle information in a responsible and professional manner. Explicit information is used solely to conduct business, and it is always handled discretely and in a manner which safeguards your privacy. If you feel that your personal information has been misused by an SyncSquirrel employee, please contact us immediately.

Altering registration data

You can access the data in your registration profile at any time by selecting Profile from the About You menu (as long as you are logged in.) The profile page is a duplicate of the registration page and allows you to change any or all of the data you provided when you registered with the site.


SyncSquirrel does not intend to provide its products and services to children nor does it solicit to children in any manner. Current Internet guidelines prompt that we do not accept personal information from anyone under the age of 13. If you are 13 years old or under, please do not register with our website.


To provide an enhanced user experience, we employ cookie technology to keep track of your website preferences. This includes, but is not limited to, language information and home country. Cookies are small text files that are generated by the website but are stored on your computer. Each time you visit, our server reads the cookie from your computer and renders the site according to the data in the cookie. The data in our cookies encrypted and can not be linked to any information that identifies you personally.Many modern browsers have the ability to turn cookies off as a privacy or content management feature. Please be aware that if you have cookies turned off, your experience using the site will be degraded.

3rd party sharing

SyncSquirrel may request to share your information with 3rd parties in order to conduct various business transactions. In accordance with the laws of the country of your residence, SyncSquirrel will not share your information without your consent. By default, you give consent when you register with our website. If you do not wish to have your information shared with third parties, you must choose to opt-out of sharing, which can be done during registration or anytime after by updating your profile in the 'Your Profile' page. Please note, however, that opting-out of sharing will prevent you from using features conducting transactions which require us to share your information with 3rd parties.SyncSquirrel will not share your information with 3rd parties for marketing purposes without your consent. During registration, users have the option to opt-out of 3rd party sharing for marketing purposes. If you opt-out, you won't receive material or promotions from any 3rd parties we have agreements with. SyncSquirrel will not sell your information to 3rd parties for any purpose.

Purchasing images online

While we provide registered users with the ability to purchase images online, we do not handle the online billing process. If you decide to purchase images online, you will be taken to WorldPay Service's website, which will ask for your credit card information and billing address. In order to complete an online order, we must share certain information with Worldpay (including your name and contact information, as well as the images you wish to purchase).WorldPay is a subsidiary of Royal Bank of Scotland, and the information you provide them is subject to their separate privacy policy. (Please review their policy if you have any questions regarding the privacy of your financial information).

Contacting you

In conducting business transactions, SyncSquirrel may contact you by e-mail or telephone. During registration, we provide you with the option to receive SyncSquirrel e-mails for information purposes and e-mails for marketing purposes. Please note you will be contacted for both purposes by default. If you do not want to receive such e-mails, you may opt-out of being contacted.You may change your opt-out preferences at any time by selecting Profile from the About Me menu. This will bring you to a page that will allow you to alter your entire registration profile. You can also select to opt-out of being contacted during the registration process.At certain times, SyncSquirrel may run competitions or promotions that exist outside our normal contact channel. If you choose to participate in these contests or promotions, we will use your personal information to contact you regarding the promotion or competition you entered.

Data maintenance and security

SyncSquirrel considers your data's security when we upgrade our technology. Old computers are either donated or recycled, and their hard drives are always erased before they leave our office. We will never remove a computer from our office while it has client information on it. We perform regular backups of our database systems and web servers, and we store those backups in a secure location. While we can not guarantee 100% security from unauthorised access, we take every reasonable effort any employ industry standard technologies to ensure that the data on our servers and on our backups remain safeguarded.Maintenance of cookies is not under our control, as cookies are stored on your own computer. Most modern browsers have an option to remove cookies currently stored on your computer. If you remove SyncSquirrel's cookie, you will have to reset your county and language preference, but your registration and history information will not be lost.

In Closing

As SyncSquirrel grows and evolves its business, this privacy policy may be updated and/or altered. If and when a change occurs, a prominent notice of the change and a link to the new policy will be posted on the website's homepage.

Contact information

If you have any questions or comments concerning this policy, or believe that your information was handled in manner which conflicts with this policy, please Contact us immediately.

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